Complaint / review / scam report
West Jet
Dog

My experience with west jet was awfull!!! Never again, Air Canada is way better. The crew aboard was really aggresive and disrespectfull with me I had a dog with me aboard, the stewardess was on my case for 5h straight, i figured she wasnt really friendly with dogs. The service received by her was insane, she was looking at me with weird faces everytime and asking me to move the kennel etc. While flying my dog start moving and pushing to come out of the kennel I had a hard time trying to push her back etc I figured that she was scared of something since she never did that before. Instead of asking me if I needed something for my dog etc she was all frustraded at me and we start arguing abit, I was trying to explain her that the way she was treating me because I had a dog was unacceptable. She asked me my boarding pass, I saw her going infront talking with another women and (talking behind my back) the other woman came back to me and told me I would go out of the plane first I ask why she didnt answer me. Once we landed they took the microphone and said : sorry passenger we have a speciale guest aboard she will leave the plane first. Everyone were staring at me.. At that point I got really mad and upset, they push way to far for a dog. When I came out 2 cops was waiting for me again everyone staring at me getting out the plane I felt terrible this experience was unbelievable for a dog!! I didnt even do anything they made me fell like a terrorist or a public danger. I explain the cops nothing happen aboard and I wanted to talk with the stewardess she finally came out was really bitchy with me and they let me go all this for nothing!! I cant believe they are allowed to do such a thing to a customer I was so chocked. Badest experience WESTJET NEVER AGAIN.
Author: Contact with Author

Offender: West Jet

Country: Canada   Province: Québec

Category: Animals & Birds

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