Tonight I was in the mall shopping, noticed zellers closed, the lady had a flyer giving them out with maps, tonight is moonlight madness. After going through the flyer, I thought I would like to get the Sony theatre system, reg 299, now 1/2 price. So I was the first one in line at the mall entrance, I guess there were others lined up outside enterance. It was approx 2-3 min after 6 according to everyones watches…so when they finally let us in, I ran to electronics only to find at least 10 there before me…I am not slow runner and it wasnt that far…If you wanted the TV you were ok, I think they had 10 or so, but only 2 sony theatre system. Someone said they were to disclose that there were only 2 but the gal at the front enterance asked a couple of people, fellow employees and they didnt seem to know either. They then tried approx 1 hr later to substite a much less quality, substandard product as a substitute…as far as I know a substitute is always to be of the same quality or better….I did not end up buying it, I could get the same one at walmart for less.
This was the bigges waste of time..lending to frustration and dissapointment. I dont blame the girl at the front, it was not her fault. but how can you be first in line and still not get the one thing you were there for. I think the next time I will not waste my time and effort on this. A suggestion …you should put, as I have seen other stores do, put how many your store recieved, that way customers can make an informed choice as to the chances of even getting one. This sale is to lure in customers, to buy more, which we always do. but after this I shall shop elsewhere.
Sincerely Patricia Hunte