Complaint / review / scam report
Samsung Electronics Canada
Mobile Phone A-580 Planned Obsolescence

Samsung identify this three year old phone as obsolete and cannot provide any parts for same specifically the "extended battery cover" this phone is in full operation on the Bell Canada Network and in my opinion should be supported properly by Samsung/ Bell.

Such "planned obsolescence" was not made known to me at the time of purchase and may have impacted my decision to buy from Samsung had this information been made available to me then.

Very disappointed with Samsung for their apparent lack of Customer Support!

Sgt_good
Mount Albert, Ontario
Canada
Author: Contact with Author

Offender: Samsung Electronics Canada

Country: Canada   Province: Ontario   City: Mississauga
Address: 55 Standish Court
Phone: 8007267864

Category: Electronics and household app.

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