Complaint / review / scam report
Rogers Wireless
Bait and Switch

I spoke with a Rogers Wireless rep this morning about "saving money" on their Family Plan. The rep assured me there was no renewal of the term. When I went to the Rogers Wireless store to complete the transaction, I was told I would have to renew my contract for three years. I left the store and called Rogers Wireless again, this time I was told I would only have to agree to a three year data plan for both phones on the Family Plan. As we worked the numbers it was obvious no money would be saved by using the "Save money with Rogers Wireless Family Plans" as stated on the web site and promised by Rogers Wireless Reps. The $100 dollar plan would cost $40 dollars more than simply using separate plans. The obligatory three year term comes with no subsidised phone, accessory or any other value added consumable. And all other "Competitors" have exactly the same tricks and prices?

This is price fixing plain and simple. This is bait and switching and misleading advertising. Should I call the police? our Government is turning a blind eye.
Author: Contact with Author

Offender: Rogers Wireless

Country: Canada   Province: British Columbia   City: Victoria

Category: Electronics and household app.


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