I contacted this company to repair a non working tiolet in my home. The phone person was very nice and seemed professional. A date and time was arranged and the plumber was sent out. He came and left without repairing the tiolet. I contaced the company and was told someone would be sent out no charge to fix the probelm at hand. Two missed appointments without notice or contact later, all communications siezed. My credit card was charged for services not renered.