» Foodstuff » Complaint / review: - Unfullfilled order - Wrong Orde | #13385
Unfullfilled order - Wrong Orde


Made two orders within days of each other as some things were not available (said the website) at the time of the first order. After the first order took 5 weeks to arrive and only arrived because I called and asked what was happening after 2 weeks. (credit card was charged day of the order). The first order arrived several items short and the few items that arrived where not what I had ordered. Owner claimed he had substituted because the items I wanted where not on hand. I asked about the second order with the missing items (paid for shipping twice) and he promised several times to "send it out tomorrow". When the items did not arrive I called again and he made several excuses and promised to send it out with some extra things for " our trouble". Nothing ever arrived, did this 5 more times within 2 weeks. It has now been 5 months and I have asked for a refund for the unsent items but nothing. THIS MERCHANT IS A LIAR AND A THIEF as no refund has been sent. DO NOT ORDER FROM THIS merchant.



Country: Canada   Province: Alberta

Category: Foodstuff


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