» Cars & Transport » Complaint / review: BMW - NO help | #214

NO help

I bought a new 535i and gave back my old 323i from the BMW store in vancouver on burrard and the dealer agreed to use my insurance claim to do repairs on the old care which had damages, i already had it put into clamins so it was ready to go for repair. I took my new car and give them the keys to the old. I get notice from insurance says they paid out the claim and then with in a month get a bill from BMW finace for the same repairs, I contact my sales person and he basicly told me off, then contacted the Finnace manager at the store and he said no prob over site, then after a couple months contacted the sale manager Dimiti with still no results and was told off by him not to speak to him with an upset tone, lol of course i was upset. I called BMW canada customer relations and was told to talk to Finance customer service, the told me to speak to BMW customer relation and i did that for about 4 time then was told to talk to the dealer lol it has been 5 months and BMW finance is after me for the money and still have had not luck getting anything done, i have invoice from the garage showing were the repairs were done and showing payment from ICBC my insurance company, does anyone know who i can talk to about this


Company: BMW

Country: Canada   Province: British Columbia   City: Vancouver

Category: Cars & Transport


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