I bought a hot tub from this company and it was delivered damaged. It took a year and a half to get them to replace it.
When I finally got the new tub it only had a 2horsepower motor in it, the original had a 4 horsepower. The parts they used looked like the were from an old tub.
The tub leaks like a sieve right next to the 220v connection and the electronic controls. The "new" tub is UNSAFE to use.
When I called the company their U.S. rep said that was tough luck. They are going to find out about tough luck when the Connecticut State Attorneys office contacts them. They have already agreed to investigate.
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