The Motorola Milestone will not dial long distance numbers without putting a "1" in front of all numbers. That means if someone calls you you cannot call them back since it does not dial a "1". All your contacts also will have to be re-programmed with a "1".
Telus does not stand behind the products they sell and they say it is your tough luck you bought a phone that doesnt work on our networks. They will not replace it or help since it cannot be reprogrammed. This phone is useless to me and I have to start over with a new company now.