Complaint / review / scam report
Future Shop
LG 3 yr warranty also sold by Future Shop

Future Shop is selling 3 year extended warranties on LG Electronics, when LG Electronics has a 3 year warranty on their monitors.

I had a monitor totally shut down, and needed replacement. Future Shop sent me out the door to go to LG Electronics somehow and get them to do what they could.

They basically sent me and a useless monitor out the door, with no phone numbers, etc. A salesman at the grande prairie store told me that they have a problem with LG. I wonder what LG thinks about that bad reputation that Future Shop is giving them. I asked a salesman why they would sell a LG Electronics monitor with an Acer (which was bought out by Gateway) CPU desktop computer, and before he could answer another salesman asked me if he had sold me the system. I replied that it doesn't matter which salesman sold the product, because they all work for Future Shop. Very weird of them to try to shift the responsibility to someone else, as if they have a say at all, they all seem to say what it takes to sell the product at any cost. To us, the consumers.

I am afraid to buy anything from that company. Too risky for me.
Author: Contact with Author

Offender: Future Shop

Country: Canada   Province: Alberta   City: Grande Prairie

Category: Computers & Services

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