Complaint / review / scam report
Sears Canada
OVEN CONTROL BOARD MELTED

REF TO SEARS CANADA KENMORE ELITE MODEL NO 970 6984 (ELECTROLUX IS MAKER) - OVEN ELEMENTS HAVE STOPPED WORKING- DID SOME RESEARCH AND FOUND THAT THE CONTROLLER, ELECTRONIC ES585 PART NO 316462853 IS THE PROBLEM - TOOK A LOOK AT THE BOARD AND NOTED THAT THE WIRES CONNECTING TO THE BOARD HAVE MELTED AND PART OF THE BOARD IS AS WELL MELTED - SEARS ADVISES SINCE THE WARRANTY EXPIRED THEY ARE NOT RESPONSIBLE AND THAT I COULD ARRANGE FOR A TECH TO CHANGE THE BOARD . THAT THIS IS A FIRE HAZARD AND A DANGER TO OPERATE DOES NOT SEEM TO CONCERN SEARS. THIS IS A TOP OF THE LINE MODEL CONVECTION THAT COST 1500.00 AND NOW WILL COST ANOTHER 450.00 TO BE PUT BACK INTO WORKING ORDER ..HAVE NOT SPOKEN TO ELECTROLUX YET - ALL APPLIANCES IN OUR HOME PURCHASED FROM SEARS- ALSO JUST CHANGED THE PUMP ON MY WASHER FOR THE 3RD TIME IN 4 YEARS - SEARS ALSO TOOK NO RESPONSIBILITY- THE QUALITY OF SEARS IS NO LONGER ...
Author: Contact with Author

Offender: Sears Canada

Country: Canada   Province: Québec   City: MONTREAL

Category: Electronics and household app.

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