I purchased Arnold Palmer men's slip-on shoes Aug.21/09, while getting a jump-start on my Christmas gifts. The shoes were too large & Sears refused to take them back. They are of no use to any family member. A gift certificate would be fine or a credit to my Sears account. These shoes are still available to purchase from catalog sales, therefore they're not out of stock, nor outdated for purchase. I've been an excellent Sears card customer for more than 10 years. Dollar stores give you a credit note or substitution, I find it appalling that a huge institution like Sears Canada not make exception for a long time customer. I'm canceling my Sears card.
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