We purchased a bed frame from Sears six months ago. It wasn't available at the time but they promised it would be delivered in three months. After countless phone calls that were never returned we were told we could get our money back but it would take several weeks. Three weeks later we are getting bills from sears for the balance of this bed and when we call them, they tell us they have not received a notice from the store to cancel the order. Sears used to be a reputable store, now it seems to be worse than any sleazy discount market I have ever run across. Customer service is none-existant and no one cares. We are about to take legal action to get our money back.
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