I recently submitted a request for information on the buy-back option for Canada. I started there since this is where I purchased my car. I received a reply from Patrick Butler, the General Manager. His first email was short and rude, which caught me by surprise. A one liner wrongfully accusing me. I thought he must have misread my email and apologized. He took the opportunity to attack me again! I just wanted to know how buy-back works!!! I thought maybe he had a bad day and asked him if we could start over, but he remained a true "donkey"! He refused to reply to ANY of my questions and ended our dealings with rude, unwarranted comments and "No need, you can deal with another dealership! " Must be bad times in the Car business!
If only I would have known!!! I would NEVER had bought my car at CAR CANADA!
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