Complaint / review / scam report
Comfortable Movers
Fraud

I was quoted on an hourly rate. I asked if there were any other fees than the hourly rate which was $45/h. They told me they charged an extra hour for traveling time. I asked is that all the charges, they said yes. The man that I spoke with asked for a $300.00 deposit prior to the move and we would be refunded any amount that wasn't used up. Our move took less than two hours and they tried to charge us almost $700.00! They had this fee for miscellaneous items of $90.00! What I mean my miscellaneous are loose items like a hockey stick. They don't even help you load or have any packing tape! I called their "office" during this transaction because the men that were moving the items would not unload our items until the amount was paid in full and the charges were written on a contract in which I never signed. When I called the police, they had taken down this office's number down. I assumed that the police called them because soon after that they split without giving us back our deposit.

These men are cheats! Beware! No moving place should require a deposit! No money should be given until after the move.
Author: Contact with Author

Offender: Comfortable Movers

Country: Canada   Province: Ontario   City: Toronto and Gta

Category: Cars & Transport

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