Great cars and trucks dot com lured me in with the promise of 4 pictures and a money back guarantee. They did not deliver either.
When I send my 4 pictures in they only posted one of them. I was told that I had a choice of 4 small pictures OR one large picture and that they didn't recomend using 4 pictures because the resolution was too poor. I guess I should have asked what the allowable file size and resolution was when I placed the add.
After not recieving a single phone call or email after 3 months I emailed to find out when my 90 day period was up. I was then told that it was 90 days from the day my credit card was billed. Not having my statement from 3 months ago in front of me at the time I asked if they could tell me. No, it was up to me to find this information. Then I asked if it was 7 days before or 7 days after the end of the 90 day period, I was just told 7 days.
Long story short they did not deliver what they promised, I did not get a single phone call or email. They did find my add in the Calgary Auto Trader, like everyone else reports. I was told by a Great Cars and Trucks emplpoyee that certain people could sign the return form then was told by another employee, James, that it didn't matter what anyone else told me I was not eligble to recieve a refund. Period
In short employees of Great Cars and Trucks dot com will say anthing to make a sale and then say it your responsiblity to make sure the information you are given is correct.
Glen
Coaldale, Alberta
Canada
0 comments