Canada-Complaints.com » Business & Finance » Complaint / review: Walmart Canada - Walmart.ca uses robot for no help customer support | #27938

Walmart Canada
Walmart.ca uses robot for no help customer support


Nearly all email responses I received from this totally shameful Walmart.ca were the following copy & paste template, most by this "Paul" who seems to be nothing more than a total incompetent & uncaring lier representing this even more incompetent Walmart.ca

YOU PEOPLE ARE SO TOTALLY INCOMPETENT & JUST KEEP REPEATING SAME COPY & PASTE RESPONSES & LIED ABOUT FURTHER ACTION OVER & OVER AGAIN FOR OVER SIX WEEKS!!!

TOTAL SHAME ON WALMART.CA PAID HUMAN ROBOTS CAPABLE ONLY COPYING & PASTING REPEATEDLY

"Hello xx,

Thank you for reaching out to us at Walmart.ca. We hope you are safe and healthy.

We would like to inform that we have received your email and reviewed the concern which regards to the promo code issues.

We sincerely apologize for any inconvenience this might have caused. We will surely look into this and help you.

In response to the email, we would like to inform you that, this is not the level of service. We strive at walmart.ca. Therefore, please be informed that, the case has been escalated further to our office of president team for further investigation.

Rest assured the team will provide you an update at the earliest possible.
Therefore, we kindly request you to wait for an update, as your persistence and understanding will be tremendously appreciated.

If you have any additional concerns, you can simply reply to this email. Please take note of your reference #xxxxxx-xxxxxx for any future communications.

We value your feedback, and you will receive a short survey following this email asking how we did.

Thank you for being a Walmart customer. Have a great day ahead :)

Thank you,
Paul
Walmart Canada Customer Care"

Date:

Company: Walmart Canada

Country: Canada
Site:

Category: Business & Finance

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