Hi my name is John, I have a small business and like any company have business insurance and vehicle insurance. The Broker that does our insurance (Regal Insurance in Kitchener) uses ING insurance for our rates. They directly withdrawl money from our account every month. What seems like every week they send us a revision statement letting us know that they have increased our insurance for whatever reason. Finally we have gotten fed up and changed insurance companies.
We were sure that they would continue to withdrawl money from our account so we tried to put a stop payment, but unfortunately, you can't stop a specific company from taking out money, only an amount. Just as expected they have taken a different amount this month. ING will not take calls from anyone unless they are brokers. Our broker is saying there is nothing they can do. We would switch banks, but our loan is with our bank and need it to stay afloat. Is there any relief for the little guys?
Richmond Hill, Ontario