Canada-Complaints.com » Business & Finance » Complaint / review: Premium White - Phemium White SCAM | #11291

Premium White
Phemium White SCAM

This company is a total scam.

They first show you the super nice deal Free low shipping charge $2 something.

Then after you have enter your card # and everything else, they charged you $11 for just shipping.

Ok, you think it stops there, but hell no after 2 weeks they charge you $86 for the shipment you have not received.

You call them, they tell you that they can't do a refund without a product resent back and they offer to send you another one for free so you can send it back which is TOTALLY UNNECESSARY.

You desperately want your money back so you accept it. Then you receive the stupid product and you send it back.

Two weeks later they send you an email said that your refund will be on your statement in 10 business days. So you wait but nothing happen. Then you call them, they tell you to wait. 1 month later, they still tell you to wait. 2 months later, they say they will fix it and if they can't they will email you in 10 business days. So you continuous to wait but nothing happen to both your bank account and your email.

THIS IS WHAT HAPPENED TO ME. I got really mad now. I called my VISA company and filed a dispute. I saved all the email and conversation that I had with that SCAM COMPANY so I faxed all of that to my Visa company. A month later, I got my $86 back.

MY ADVISE: DO NOT BUY ANYTHING ONLINE THAT THE DEAL IS TOO GOOD TO BE TRUE. If this ever happens to you, save all the information they send you, call your VISA Company to help you with this.

Date:

Company: Premium White

Country: Canada   Province: Alberta

Category: Business & Finance

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