Canada-Complaints.com » Health & Medicine » Complaint / review: Vital Rezv - Fraudulant, give you the run-around, scam of a company!!! Be WARNED! | #24452

Vital Rezv
Fraudulant, give you the run-around, scam of a company!!! Be WARNED!

On May 4th I believe it was I came across a add on MSN.com advertising a colon cleanse product which I became intrigued. I went to this site and it stated it would only charge me a shipping fee or 4.35 which sounded like a great deal. After purchasing this product through my credit card that sight stated it worked best with vitalrezv or Resvratrol. I clicked the forwarding link and it took me to this site https://www.vitalrezv.com/ and it boasts that it is part of the AS SEEN ON TV products (as the logo is on the bottle) as well as many success stories and celebrity success. I thought it sounded like a good product and purchased it for what I thought would only be a shipping cost of US$ 5.95.

A couple weeks had passed and I had got the colon cleansing product and was able to immediately cancel, but I didn't get the vitalrezv yet. I thought perhaps it was lost and didn't think much of it as it was only 5.95 in shipping and handling fees. On May 29th I checked my Visa statement and noted that there was a charge of just under $100.00 Cdn dollars on there and the description said beside the charge PURE-G-HEALTH with this number 1-204-480-0746. I immediately called and spoke to a rep there who was not very helpful. She said she would cancell it for me IMMEDIATELY I might add, and would put the request to the billing department and I would get a refund in 5 days...

WELL guess what... I had to call back after those 5 days there was no refund to my card and still not product in sight! I called exactly 5 days later and spoke to another rep there 1-204-480-0746 who said "we have sent you a email verification that you need to respond back to in order to get your refund"... lies lies lies... I looked and there was no such email and I told her this as I had my computer up and running. She said perhaps it was in the junk folder... looked and guess what??? NOPE! She said she would send another request in to send the email again.

So another 5 says past which brings us to the present. I get email saying that my order is held up in customs and do I want them to send me another one? LOL I think not. Then I get another email yesterday thank you for cancelling you will not be billed any further. So the rep I was talking to before was telling me how I am not getting the billing departments emails because its going to my junk folder but I am getting all these other responses?? Today I called asked for billing and the rep tells me she cannot put me through they dont have contact!!! CONVIENANT! and I ask for a supervisor she says they have the same authority as her... which is what?!?!

Tomorrow I will be calling Visa and then I will be sending them a letter and seeking other avenues! Something needs to be done... They are getting a lot of money from us it sounds like... if you google Vital Rezv scam... you wont be surprised how many sites come up!

Melissa
Thornhill, Ontario
Canada

Date:

Company: Vital Rezv

Country: Canada
Phone: 2044800746

Category: Health & Medicine

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