I ordered a "free" trial of a tooth whitening product for $1.95 shipping which turned into $12.90 because it was from the US (Product was shipped from Pickering, ON, it should 1.18 CAD mark on the envelop ).
Then they told me I agreed to pay $86.25 US (94 CAD) but would not be charged if I returned it within 14 day trial period. The product didn't arrive until 12 days later, and didn't include any contact phone number or email. How they expect me to return the item with any contact information.
Two later, they send me another one premium white without any follow up with the trial client. Until today I received the visa invoice with 2 charges from Pristine Health. 86.25 And 86.25 US. I contact my visa card and notice lots people are get caught in this scam.
After speak to the visa rep and find out the phone to cancel this stealing, employee refused to let me speak to a supervisor and eventually hung up on me. How do companies get away with this?
I think the internet scams are all around us and the government should do something to protect consumers.