Complaint / review / scam report
Nutralogy - Acai Berry Select
Billed for Free Trial before receiving product

I ordered a free trial of Acai Berry Select on Dec 5. On Dec 18 I received the product which was not what I was interested. However, when I called the company on Dec 21, I was told that the 14 trial period was over and that I would be billed 119.00 for the opportunity to order this product for free in the future. (Only pay for future shipping and handling).

I indicted that I only received the trial product two days ago and the CSA told be the 14 day period starts from the order date. It seems that if it takes almost 2 weeks to get the product the consumer is never given a chance to decline the trial offer before it expires and they are subsequently billed.

What a rip off, no recourse except contact VISA and attempt to cancel the sale.
Author: Contact with Author

Offender: Nutralogy - Acai Berry Select

Country: Canada   Province: Canada

Category: Beauty & Appearance

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