Fitness One is one of the SHADIEST companies I have ever had the displeasure of dealing with. Anyone reading this, STAY FAR FAR AWAY. My girlfriend is currently dealing with an account that has been paid off for about 2 years that we are only NOW getting calls about saying she never paid them. We're getting sent back and forth between head office and the collections company, and she now has to deal with having bad credit due to this incompetent company.
Our drama started back in November when my gf received a letter from the collections company. Of course, without delay, she called to find out what the issue was. She was informed that it had to do with her Fitness One account. She explained that it had already been paid, and the gentleman told her that apparently, the company had been bought out and this was happening to a lot of people. She was relieved, thought the issue was resolved, and forgot about it. She is now dealing with the same issue again, but this time, nobody knows anything.
We will probably end up having to pay another $260.00 to these people as she can no longer find her receipt. Too bad for us. Lesson learned.
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