» Art & Creative Work » Complaint / review: Michaels arts and crafts store - Management | #722

Michaels arts and crafts store

Just stressful... though I've worked at other customer service jobs I have had some good experiences since I came here but lately the manager we have is out of line. He's been around the store 30 years and every day I walk into work, there's sometimes plan of action we're given but lately you come to work and the two managers seem out to lunch. I'll be stuck on till with an over the limit customer refund (which is only $25) but anything over that a manager needs to approve it. They are standing an a store aisle talking between eachother while I ask three times to help me. I was ignored and it was rude. They don't give any casheirs till tape so when it runs out (at least each register once or twice a day) we have to call a manager to do that. Why can't the extra till tape be sitting right at the register ready to use so that a manager does not have be taken away from what they're doing, go unlock it and fill it? This doesn't make sense. Why aren't they trying to save steps for more efficient operation? Another nice thing would be a raise after seven months of being a hard working employee for this company. Disapppointing Michaels... too long lines... not enough staff incentives or promotions.


Company: Michaels arts and crafts store

Country: Canada   Province: Alberta   City: Red Deer

Category: Art & Creative Work


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