All along no response from Hans Verhulst, "People Officer" at Toluna Influencer with my email dated June 8/25 addressing to him as below:
"Dear Mr Verhulst,
Allow me to bring my grievance about my latest complaints about Toluna to your attention.
I also disagreed with the repeating account suspension & allegations against me as a decent person & honest survey participants since April 2025 as a latest example
I strong feel that my suspensions were a pure consequence of me speaking out the very truth about many of Toluna personnel, their no help/often dragging & stalling tactics, cheating surveys & excessive use of AI-bot in handling of our complaints, & so on since I joined Toluna in 3 years ago.
Moreover, stealing my $50 worth of points does not seem very fair or just as they are my hard earned points & efforts for years
I thank you for your time & attention in this matter"
My hard earned stolen $50 blood survey money for perhaps 1/3 of a regular bottle of wine for you to enjoy the holidays, Mr. Verhulst, & the rest of the senior management at Toluna whom I had pledged for help with total absence of acknowledgment or attention of any kind.
Enjoy your big payroll for being insensitive & indifferent to grievance as experienced by some of your most powerless & humble members...
I hope Toluna Influencer would cease sending us pretentious & totally useless template reply like this NO MORE as THEY HAVE WASTED LOTS OF MY TIME ALREADY FOR 3 YEARS WITH NO REGRETS WHATSOEVER & STOLE MY EARNED $50!!!
Reply from Toluna
8 hours ago
"Thank you for sharing your review!
We are committed to providing our Toluna Influencers with the best and most rewarding experience on our global community. At the same time, we are also dedicated to providing high quality data to our clients, as they rely on consumers’ truthful feedback to make important business decisions. To this end, we have various quality checks set in place, in agreement with standard industry practices.
I am sorry this resulted in a negative experience for you and that you are not happy with our customer service.
If there is anything else we can do for you please reach out to us via (web address)"
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