I received no acknowledgement, response whatsoever from Toluna's Chief Research Officer Susan Vidler for over 3 months now & counting.
"Dear Susan,
Allow me to bring my grievance about my latest complaints about Toluna to your attention.
It seems to me that the last email I received from Ms Carrie Summer is another typical no action dragging response if not a total lie to me again. My repeated requests to be connected to a Toluna supervisor/Manager since July 2022 were all denied? ignored
I also disagreed with the repeating account suspension & allegations against me as a decent person & honest survey participants since April 2025 as a latest example
I strong feel that my suspensions were a pure consequence of me speaking out the very truth about many of Toluna personnel, their no help/often dragging & stalling tactics, cheating surveys & excessive use of AI in handling of our complaints, & so on since I joined Toluna in 3 years ago.
Moreover, stealing my $50 worth of points does not seem very fair or just as they are my hard earned points & efforts for years
I thank you for your time & attention in this matter"
I spent lots of my valuable time contacting, reasoning with & complaining against Toluna surveys, support robot team, senior management concerning multiple issues that I kept encountering since I joined Toluna in 2022.
Such a prolonged drag of nightmares, tiring frustrations & insults if not intimidation with Toluna for over 3 years for doing their often time cheating/scam surveys for petty poor value to earned point incentives & contacting Toluna incompetent no help robotic team.
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