We have a Kenmore Fridge that came with our home. The shelving are brittle plastic and the end clips break on a regular basis (replaced 5 in 3 years). Usually we go to the parts and service depot in Edmonton, buy the part and head home. July 2009 the company in its infinite wisdom decided that all ...
After 4 months of service the Kenmore filter 46-9902 cartridge cracked under normal service and flooded the kitchen… luckily no damage as I was at the refrigerator when this happened. The cartridge is made of plastic and costs 65 Canadian, the representative is Sears Kenmore but the refrigerator is ...
Sears has no way to access "helpful" appliance specifications or access to installers manuals. Additionally, they kept me on hold for 15 minutes to talk to someone who had no idea what I was asking for and kept spewing out information anyone could look up on the internet. Then they ...
I am quite ticked off about Sears Canada. Believe me... everywhere is the same. With this particular instance, I ordered 4 filters for my Kenmore Fridge for the sum of just over $450 and they were sent to the wrong address. For me to rectify the problem, I had to place the order again and call a ...
Appalling! This would be the word I would use to describe the Sear’s sorely lacking Customer Service. A little over a year ago our dishwasher (just over a year old, costing $2, 000.00) quit working. It took three service calls over 8 weeks to finally repair this machine, which turned out to be an ...
Bought Gas range from sears Feb 2005 Cost $1299.99 Door of range has moved and thus heat escaping from top of doors and the light flickers on and off every time you walk by the range. There is no adjusting on the hinges at all. Looks like it cannot be repaired. ...