» Health & Medicine » Complaint / review: Active Fitness and Health - Worst Gym I ve been to | #25418

Active Fitness and Health
Worst Gym I've been to

This place is somewhat ghetto. There are no paper towels provided in the change rooms to wipe your hands. The change rooms smell really bad. There are always some equipment out of service. The manager has an unpleasant appearance and attitude. One employee smokes in the storage room and I can smell it. The girls at the front desk are pleasant and friendly.

The manager gave me a promotional offer to bring a guest for 3 months free. When I brought my guest in, the manager informed my guest that she also had the option of trading the 3 month pass for a 1 year membership for $99, however my guest had to decide on the spot. My guest chose the 3 month pass, and the manager was not pleased. He then proceeded to pull an attitude and eventually instigated an argument with my guest. In the end the manager informed my guest that the promotion was no longer available to her and she must leave. Absolutely terrible customer service!!!


Company: Active Fitness and Health

Country: Canada   Province: Ontario   City: Woodbridge
Address: 4160 Steeles Avenue West
Phone: 9052659845

Category: Health & Medicine


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