In August of 07 our family was transferred from Saskatoon to Calgary. We had one cell phone 3-yr contract with Sask Tel Mobility at the time. It was no trouble to cancel the contract as long as we transferred to an affiliate - which in this case was Bell Mobility. So we did, but not only did we ...
I purchased a HTC phone because of its features. My first phone had problems within the first week of purchase and was replaced. This was the same for the next 4 replacements I received within 3 months. I contacted cust serv inquiring about replacing the HTC with a diff phone; the rep told me that ...
On October 13, 2011 I called Bell Mobility to do 2 things: a) confirm my account balance 2) request their Name and Operator ID number, they must provide them; 3) request the name of the Supervisor (if the agent refuses to give you the name, remind them of number 1 and inform that you will be ...
Bell is terminating my contract stating they can no longer provide cellular service. I need a new provider thus needing my device unlocked. Bell will do it for a Non-negotiable fee of $75. . So unfair as I have no option but to switch carriers. The right thing to do is to waive the fee. I was happy ...
I am uncertain as to where to turn here. I have been receiving hidden costs from Bell Mobility for some time and each time I call they say that these costs were agreed by me due to having a contact with them. At no time was it told to me that I would have additional costs incurred throughout my ...
Just because of they way I have been treated and what Bell has done to me I contacted the BBB in Canada. I am sorry but hone companies should not be able to get away with the way the treat people. The more complaints they get the sooner they will realize that if it was not for the consumers they ...