In reviewing my monthly statement, there appeared a charge for "Hardware Change Processing Fee" for $20. However, as there has been no change in hardware, in fact I have the same phone since April 2008, the charge is in error. I called Bell Mobility immediately to have the charge ...
I visited the States in the summer over a 3 day period. I have an HTC Touch phone that does not require me to have a data plan in Canada in order to use this feature. I was shocked to see my bill the next month with over $450 of data charges, and $100 in roaming charges. This is for a trip that ...
My husband signed a 3 year contract with Bell Mobility. During that time, he was offered nothing but awful, rude service, and given incorrect and untrue information about his plan. (Do NOT purchase Bells extended warranty. It is a complete waste of money). So, we fulfilled the 3 year contract, paid ...
In the past week I have dug deep into the "Client Care" at Bell Mobility. I purchased a Palm Pre 9 months ago on the dreaded 3 year contract (never again). It took about 3 days for it to malfunction, and so it was replaced for free due to the insurance I bought for it ($7/mo. turned out ...
Unbelieveable service. Attempted to reduce my service, to save money in tight times. 2 months later, I am told I have a "data contract" and as a result I was dinged more than 2x what I tried to save, and I didnt even have or use the service. The only way I could do this is online. These ...
Months ago (March), I brought my HTC Touch in for repair at a Bell store. I have an extended warantee, and I was quickly told that the phone would be returned for repair (because it was outside the 1 year policy). 2 days later i received a call and a refurb phone had come in to the store for pick ...