Direct Energy
No communication until you call even it's important things for you!!
Let's say my story with them. On Sep.12th i called in to transfer my bill to a new address on Sep. 26th. Someone there says "Good, it will be done! " I am happy! when Sep.26th i called in . they say call epcor to make sure i can i have power on which is unusual epcor turned off the power ...