I called Rogers to decrease my cable to a cheaper plan. The Rogers rep failed to advise me that I called mid month and there would be partial charges/fees incurred. The next month I received my Rogers Cable bill expecting a decrease of 50% and found I was billed double. When I called Rogers to ...
This is the fourth day in the past week that we have had lengthy satellite TV service interruptions. Upon calling to complain, we were given a daily programming fee credit of $2.39/day and told that we cannot expect service any time it is raining or snowing. In the past we have had short outages in ...
I have contacted Netflix and spoke to a guy name Richard, ID 84774 and asked him to help me solving an issue with Netflix. His answer was: You should check your computer with a technician. nothing we can do for you!!! What a crap service!!! ...
I was away in hospital and when I returned home had a note about the changeover of TV service from Rogers where I had to call for an adapter. I called 2 weeks ago and so far no adapter. I called today to see what was happening, I spoke to a Robert who referred me to a Mike who referred me to a ...
I call to confirm an istallation appointment (because I moved). The representative on the phone barely spoke english and couldn't find the appointment. When I asked if we could confirm the account information he wouldn't answer back. Then when I asked if he could transfer me to someone else he ...
I purchased a 40"daytek tv 10/18/09, before the year ended the pixals started. I contacted w-3, was told I had to take it somewhere. The extended warranty card clearly states any tv over 27" is in home repair(I had to tell him). He put me on hold for at least 10 minutes, then told me they didn't ...