Complaint / review / scam report
The Brick
No Return or exchange policy

The Brick Canada cancelled return or exchange policy

if you buy any thing from the brick, you can not return or exchange what you buy even if deffective

the salespersones will not know you after they sell you the product

the salespersones only know how to make the commision from you

the brick managers in all branches are tough and will not cooperate with if you have problem

dont buy from the brick
Author: Contact with Author

Offender: The Brick

Country: Canada   Province: Ontario

Category: TV & Radio

1 comment

Marychen August 18, 2019 11:45 AM
The brick is full of scams they do bait and switch , I recently bought a fridge from them not knowing they do not have much of the items in stock pretty much everything needs to be ordered and yet they do not know when it will ever be in stock and delivered. I was told on the initial purchase that it will come in 2 weeks estimated deliver to only get a call from them saying it was back ordered 2 months yet it’s not a guaranteed date. I needed a fridge fast because my current one failed on me, so I went in to choose a in stock item which I got fridgedaire gallery top mount fridge, one more week pass, the fridge came totally out of my expectation. The fridge felt like it was a second hand fridge, with wholes in the fridge, no user manual , no warranty package. Nothing. I called them and pretty much was given the run around. I got fed up I went in the store , I was getting the different attitude from them. After many fights they finally offered to replace my current fridge but the thing is they do not have much fridge in stock only have the crappy fridges. I feel I’m out of opetions right now , I feel there should be a law out there to protect consumers. I feel we consumers are being abused by companies like the brick
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