Category: TV & Radio » page 10 | Complaints and Reviews

Bell Canada Express View
Customer Service

The length of wait time to speak with a supervisor was unacceptable which took several days and many calls to resolve a simple issue. There was a lack of motivation to assist us and felt we were given the run around. The employees who dealt with us were unprofessional and ill informed with the ...

Shaw
Shaw in it's entirety

I have a shaw package(landline, cable tv, internet). Purchased hd-pvr with expander along with full cable services. Expander turned defective(lost ALL of my recorded programs, full seasons of shows and about 10 hd movies) they came and replaced expander with new model(very noisy) I later ...

Rogers Cable TV
Misleading

TO Whom it may concern: I recently subscribed to Rogers Cable on July 19, 2011. First I was told over the phone by the salesrep that I would get the promotional price for their Digital Plus package for one year contract and then after I had agreed to the contract over the phone, I got my first ...

Shaw Cable
Very poor service

I have no sound on many of my TV channels. I contacted Shaw Cable and then I am placed on hold for 30 minutes to an hour, plus. They do not return your request for call-backs. When I finally got through, I was told I have to wait 10 days before the next available technician. ...

Bell Canada
Unapproved billing

I have a disturbing story about Bell Canada. My family and I were very good customers for 4 years with a rented HDPVR unit and all the bells and whistles. One day in June the receiver started to overheat and shut down randomly every 1-3 hours. We made the call and Bell politely agreed to send us ...