» TV & Radio » Complaint / review: W-3 solutions warranty service - Extended warranty | #957

W-3 solutions warranty service
Extended warranty

I purchased a 40"daytek tv 10/18/09, before the year ended the pixals started. I contacted w-3, was told I had to take it somewhere. The extended warranty card clearly states any tv over 27" is in home repair (I had to tell him). He put me on hold for

at least 10 minutes, then told me they didn't have anybody to come out. How can I take it to a repair shop if nobody works there? Well it's happened again, not 6 months

later. I rec'd a claim #, national electronics took my tv march 14th. I called them 4/3/12

they can't find the part they need, they kept trying. I called 4/14/12, no luck. 4/18/12

national e-mailed w-3, no response. I called w-3, was told they'll give me back my warranty money back (that's not acceptable) I told him that. I'm on hold again. He's

going to contact head office. I have heard nothing from them. I checked on-line, (under review). To put it mildly, I'm not a happy camper. They should be replacing this piece of garbage. Oh by the way national informed me that daytek is out of business


Company: W-3 solutions warranty service

Country: Canada   Province: British Columbia

Category: TV & Radio


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