Complaint / review / scam report
Air Reward Program
Aeroplan is the worst travel program imaginable. We used our CIBC Aerogold Visa for years - for the sole purpose of accumulating airline travel points. Over the last two years, every single time I have tried to book flights - usually months in advance to well known destinations - there are no available flights whatsover. Or if there are any (several days outside of our preferred dates) the travel times and amounts of stops are ridiculous, to the point where I would rather pay for the flight out of pocket than take those flights. I also tried to book a car recently using points - I wasn't even able to do that!!! even though there were loads of cars available to rent through normal channels from the same car rental company. Essentially I found I was unable to use my points for any flights that I wanted. As a result, I cancelled my credit card and have moved on to TD Visa Travel which allows you to use your points for any travel, on any airline, at any time you wish. Now all I need to do is figure out how to get rid of my Aeroplan points before they expire - another non-consumer friendly term of the Aeroplan program. Good riddance!! Anyone considering signing up with Aeroplan - DON'T DO IT!!
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