I have asked Mr. Cope – your CEO, to investigate the blatant deception of your organization and disregard for consumer law.
I was sold a service that I could not get access to( see Letter), and was not advised that I would nor be able to. So I called to cancel it as a consumer has a right to do.
My next bill had it marked as cancelled – Then my next bill had it added back on and I have been harassed ever since.
I trust you can reverse this and remedy this.
905 542 4770
I Have been a loyal – (yet reluctant Client ) - however, this is the straw that breaks the camels back.
I wanted to watch the Cricket World cup that is out of India. So I call up and find it is $200 - Once off - Paid at the next billing. So thinking that was expensive - declined and was offered a discount to$149.90. I Accept t that and ask how long will it take to activate - The answer 10 minutes to 3 Hours.
After 4 hours - I still see only a blank screen - I call back - to be told the matches are only broadcast at 11 in the evening and 4 in the Morning...So for the average working person - Which I am - this is out of the question.
- So I call the next day and want to cancel - YOU CANNOT!!! - It is paid in advance - You cannot cancel.
SO...Here you go ...you can get a PVR/DVR ...if you sign up for a 2 year agreement .
I am now getting all my friends on the street to cancel Phone and Internet and satellite feeds - I work for a large company that uses their services and as a senior manager will review all contracts with them, and start looking to get alternate suppliers –
I will tell all BEWARE OF BELL - they are deceitful and a bunch of liars.