» Traveling & Tourism » Complaint / review: - Appalling Service | #768
Appalling Service

Flight Network's service is appalling. When I booked a ticket on their website I was double charged (they made 2 bookings on the same flight in the same name, and there is no way I made a mistake in going thru the booking process). When I called their 24/7 help number, I was kept on hold for a total of 1 1/2 hours on a long distance call from Malaysia. I didn't matter what time of the day or night I called. I sent emails, no reply. I still am trying to get thru to them and am now afraid I will in fact be double charged for the flight (more than USD 1100 extrat charge). It's disgraceful. Do they actually have anyone servicing their call lines?



Country: Canada   Province: Ontario

Category: Traveling & Tourism


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