I've had the worst experience in dealing with Destination Mazda in Vancouver BC today. With this bitter taste of being lied to and the dishonesty that was displayed made me sick to my stomach.
Dave the service manager is not very unethical and dishonest. When you give a credit to a customer of $100 they should be able to use all of the credit not ABOUT $100. If that logic that Dave used made any remote sense, then if i was a retailer and you gave me $100 bill and the service or goods you acquired came up to about $78.49 then I turn to you and said "oh the total came up to about $100. How would you react? Wouldn’t you expect your change back? That is a total SCAM I tell you. You can't tell me that an oil change and brake inspection costs $100. When I was quoted $39.95 for the oil change and $24.95 for the inspection plus taxes. The last I checked the HST is 12% is it not???? I really do not know how you run and stay in business using that logic. You have just lost one customer who was once loyal to your dealership, with your display of dishonesty, I will make sure I help you spread the word regarding your business practice. I highly do not recommend anyone using their service department at Destination Mazda especially if this department is run by DAVE. This type of reasoning that the so called MANAGER gave me smells as bad horse manure on a hot summer day. Way to gave DAVE you sure know how to build your clientele's confidence. Well I’ll help you along and spread the word on how unethical you are when dealing with your customers.