My MotherInLaw, a senior, called Telus asking how she could reduce her long distance. They told her she should use email with an EasyPC plan, and signed her up. She has no clue to how to use a computer. Moreso, it keeps breaking down, and as a non english speaker she has a lot of trouble with the ...
I moved in Feb. 2007 and moved my Bell services with me, up to that time I had no complaint. The first bill in my new house was wrong! Each subsequent bill has also been wrong, numerous phone calls later we have had some credits issued but still haven't received all credits due nor have we been ...
I just received a TELUS bill as well as a TELUS letter, trying to explain to me that I have to pay $32.52 more this month on my telephone bill because "transition to a single billing date for all your services". I am outraged. That TELUS is rearranging their internal billing practices is ...
Switched my business phone line to a residential line to save some money and put it towards yellow pages. Bell business services has absolutely no connection to Bell residential services. The business people disconnected my line first thing on the scheduled day but no residential connection. Was ...
They are still charging me!! After cancelling my service in November 2007 (now July 08) which they claim I didn't cancel they are still charging my card to this day. I even sent back the modem as requested which they also claim they never recieved but I sent it courier and have confirmation of. ...
We sold our house April 30th. Asked for disconnect April 16th. New people were unable to connect their phone as our phone did not get disconnected until June 2. Multiple telephone calls, emails and faxes were ignored by Rogers. Billing occurs until July 2. Said they didn't get any notice and would ...