I was a Rogers customer until recently. Rogers repeatedly charged me for phone calls I did not make and roaming fees despite not having left the 604 and 778 area code regions. I logged complaints via e-mail so I'd have a paper trail. Each time, Rogers was willing to cut the erroneous costs but I am ...
This is the letter I have written to the contact us site on Telus Website. Still I have not received any response after the letter being sent twice. Please see below: To: Darren [email protected]: Darren Entwistle, PRESIDENT AND CEO. Thank you for taking the time to listen to my ...
In May, I attempted to set up a Telus Mobility Acct. on-line. I followed through the process as far as entering my Credit Card number on the secured site. I kept receiving a message that the request could not be finalized, and to try again. I did so, twice on one day, twice again the next, with the ...
R & D Media placing unauthorized charges on cell phone invoice. Appears as - "Event" Third Party Charges - $25.00 ...
I recently switched my wireless service to Rogers, after 4 years with Bell. The reason I switched was because my wife had an incredibly good plan with Rogers (an unlimited plan, to say the least). I called their customer service to inquire about the plan. I was told that I would be eligible for ...
Why do I have to pay to have a paper bill? I think this is the ultimate in customer scam. I only have access to a computer when I go out to friends or to the library. Why should I have to pay for a bill? When I called to ask they said "because that is the Rule". I was given a choice to ...