What a screwy rude comany to deal with. My accounts is past due and yes it is my responsibility to pay it and I would be more than happy to make an arrangement. They never give you accurate information.. They don't make notations on your account like they say they are going to. They have you jumping through hoops. With all the hassles and stress I have been through they should probably owe me money or compensation. There people are argumentative and rude individuals. They are completely useless with information and is never correct. I have never called and had the same information relayed to me twice. What a joke!!!