Canada-Complaints.com » Telecommunications » Complaint / review: Telus Cellular - Fraudulent billing | #4748

Telus Cellular
Fraudulent billing

My contract with telus was over. and 1 month after my contract was done.. they took all the features off and started billing me for calls after 6pm... and they notified me that i should have been aware of that i would lose my evenings and weekends free option once my contract was done. I had no clue that thats how they had worked.. over a hundred dollars, they sent my file to collections.. i did pay the usage charges but left the 100 dollars for evenings and weekend usage for dispute.. NO MANAGER CALLED ME.. NO ONE CALLED AND THEY SENT MY FILE TO COLLECTIONS.. SO UPSET

Date:

Company: Telus Cellular

Country: Canada   Province: Ontario   City: Toronto

Category: Telecommunications

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