Complaint / review / scam report
I had a cold call from a Rogers sales Rep 2 weeks ago, ..about upgrades to my phone and TV/Internet..my first question was "how much more per month for these upgrades?? " I was told about $10 to $15 to my present bill, so I went for it...Well guess what ...last bill was $53.20 more then last month when I called they stated they don't know why the sales rep would say such a thing...etc etc...$190 is a little heavy per month for me to pay so I told them to cancel the TV/Internet and keep the phone...they said they wanted a $400 "early" cancellation fee...early?? I've been a friggin customer for 7 years...what is this cancellation fee?? If I were moving do they hit those ppl with the same thing? Anyone else have a problem along these lines and what did you do to remedy it...(besides paying the $400)???
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