Canada-Complaints.com » Telecommunications » Complaint / review: Bell Mobility - Overbilling with Customer serivce scam | #12747

Bell Mobility
Overbilling with Customer serivce scam

So far I am convince that Bell Mobility Practices fraudulent customer service Techniques. The customer is inadvertenly mislead that they will be receiving the cheapest plan, which is not case, the bill always ends up skyrocketing and they get away with it because it is not regulated by the govt. If it was any other business, they would be forced to credit the customer for there mistake and have policies that correct the problem, not continuaoly guage the customer. I have been guaged more each time I dealt with customer service for a better deal, only to find new charges and that customer service did not listen to any of my needs, especually after telling them my phone habits with my history right infront of them, for not providing quality service of there product promised. Bell Price guages customers through customer service mistakes and get away with it. To me this is legalized fraud.

Date:

Company: Bell Mobility

Country: Canada   Province: Alberta

Category: Telecommunications

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