Complaint / review / scam report
Shoppers Drug Mart (Morningside)
Horrible Customer Service

Absolutely horrible customer service. CR reps had no clue about store policies. Was directed to this store from another store halfway across the city. When I arrived, I was informed that they couldn't sell me the product I was interested in (from the electronics department) after 8pm because their photo specialist had gone home. I have no clue why the photo specialist needs to be there to handle all sales from the electronics department -- seems to be a policy at only this store. Regardless, complaints and escalation did no good. I won't be returning to this store, not based on their silly policy, but based on the horrible customer service I received while in the store.
Author: Contact with Author

Offender: Shoppers Drug Mart (Morningside)

Country: Canada   Province: Ontario   City: Scarborough (Toronto)

Category: Shops, Products, Services


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