Complaint / review / scam report
I was suppose to get a hook up on oct 26th 2011 for home phone and internet, they switched the service date without notifying me for oct 27th 2011. Service for oct 27th was not done due to technition stating he was there for noon, we were home until 1pm. he did not show. nov 1st 2011 was suppose to be a hook up, Telus sent out a tech from a different town when there were service tech in our town that could be there to help. He did NOT know what he was doing ( even told my fiance that) wasted our time. nov 2nd hooked up our home phone and internet worked for ONE night. Then on Nov 3rd everything STOP working, not sure why, but they screwed up and keep screwing up(even admitted it over the phone) then tells me i will have to wait another day (probably for them to screw up some more)I am pregnant. due any day and can not get in touch with fiance while im visiting the family. Also he cannot find work due to having to switch the phone number on resume twice from Telus's screw ups. WORST COMPANY ever. Recommended for stress and frusteration and not getting the jobs done.
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