Complaint / review / scam report
Ordered flowers for my mothers birthday before noon from the UK, paid $15 for delivery the same day as the order. The order clearly read Order to be normal delivery between 12 and 5pm. Nope. No response from their customer service, no follow up email stating they would not make the order. No answers, just ignored. The worst online ordering service I've ever experienced. I would defiintely NEVER use Bloomex again. I've had flowers ordered online before and there are other companies who actually spoke directly with me when I followed up, unlike this useless group of so called customer service people. The only answer I received is that it was under investigation. They would send me an email. After giving Bloomex my number repeatedly. What a joke. FTD! At least they answer their phones and respond timely. There are others as well. Thanks Bloomex for screwing up my order and DOING NOTHING!
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