This is the worst "individually owned" home hardware I have ever encountered in my entire life. The staff know nothing of what they are selling (maybe there should be better training??), although some try to help they simply dont have the tools to do so. I met the owner of the store and he is one of the most classless, cheapest men I met. JERRY DOLYNCHUCK. He was unhelpful, he was rude, he blamed his staff (even though they tried to help me as much as they could), he is a coward and a phony. Just because he raises money for the food bank at christmas DONT BE FOOLED. He is also sexist and demeaning. As a woman I felt belittled and insignificant, because of him and his inabilitly to help me or even keep me as a customer happy, I am officially boycotting ALL home hardwares. Thank you Jerry for showing me what a terrible human being looks like in person.