This company enticed my daughter, who had just turned 18, into signing a contract with them. At that age, a child that age is easily influenced. I believe that she was influenced into signing such a contract, and on her behalf, I protest in the strongest possible terms. The company representative I spoke with (1-866-779-3716) was rude and would not entertain any discussion on the subject, except I was to listen to what she had to say only. I grant that I, too, was argumentative after listening to her thoughts on the matter.
I did manage to tell her, however, that Spa Lady would not allow my daughter to use the facilities for all these months. So, in essence, she is asked to pay for facilities she cannot use! I believe this is extremely unfair.
My daughter has never refused to pay what she owes. She has, however, been in arrears. I have therefore agreed to pay what she owes except I take strong exception to being talked to in a completely unprofessional manner. My daughter has been in arrears, I am told for 5-6 months and I had phoned the company quite prepared to pay for the 6 months. But the mannerisms of the representative I spoke offended me and with hence I have initiated this formal complaint.
Amin
Edmonton, Alberta
Canada
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